Shipping policy

Shipping Policy for Heaven Scent

Thank you for shopping with Heaven Scent! I am committed to delivering your homemade body products in a timely and efficient manner. Please review my shipping policy below.

Processing Time Orders are processed within [2] business days. Please note that processing times may vary during peak seasons or promotions.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and the weight of your order. I offer the following shipping options:

  • Standard Shipping: [2-5 business days]

  • Expedited Shipping: [1-3 business days]

  • International Shipping: [6-15 business days]

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

Lost or Delayed Shipments I am not responsible for delays caused by the carrier. If your package is lost or significantly delayed, please contact the shipping carrier directly or reach out to me for assistance.

Incorrect Shipping Information Please ensure your shipping details are correct before placing your order. I am not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions or concerns about your order, please contact me at contact@getheavenscent.com or (256)-495-8616. Thank you for supporting my business!